Secure Intake — Affected Customers
Evidence Submission Portal
This is the formal intake used to build a claimant file. It captures your identity, account, itemized losses, a signed statement of facts, and your exhibits in the structure independent counsel and regulators work from — so your account is usable evidence rather than an email thread.
Structured, not freeform
Identity, account, funding ledger, statement of facts, and exhibits are captured as discrete fields so your file can be indexed alongside every other claimant.
Attested and signed
Each claim carries a truthfulness attestation, an electronic signature, a timestamp, and a unique file reference — the baseline counsel and regulators expect.
Exhibits tagged at intake
Receipts, broker statements, staff conversations, contracts, screenshots, and recordings are labeled and described as they arrive, so nothing is unattributed later.
Private by default
Uploads land in a private vault with no public read access. Material is shared only with the parties you authorize on the final section.
Before you begin
Gather what you have — examples of admissible material
Nothing is mandatory, and a partial file is still worth filing. Send originals in their native format wherever possible; do not crop, edit, or annotate them.
Money movement
- Bank wire confirmations and outgoing wire receipts
- Card statements or ACH records showing each deposit
- Crypto exchange withdrawal receipts and transaction hashes
- Any fee, commission, or 'release tax' you were asked to pay
The platform record
- Broker or platform account statements and PnL reports
- Dashboard screenshots showing balance, positions, and payouts
- Withdrawal request screens, denials, and error messages
- Deposit confirmations issued inside the platform
Communications
- WhatsApp, Telegram, Discord, and Instagram threads with staff
- SMS threads and full emails, including headers
- Live-chat transcripts and support tickets
- Call recordings and voicemails, with dates and participants
Paper and promises
- Contracts, terms, funding or profit-split agreements you signed
- E-signature certificates and countersigned copies
- Marketing material, ads, and performance claims relied on
- Prior complaints filed with regulators, banks, or police
Preservation notice
Do not delete accounts, chat threads, apps, or emails, and do not close the bank or exchange accounts used to fund the platform, even after you file. Destroying or altering records can undermine both a civil claim and a regulatory referral.